Posts by admin
26
Apr
the problem identified by Kay was delay and shortages in input chemicals which led to a delay in meeting customer orders. However
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admin
Kay did not take adequate time to reflect on the problem before deciding to engage in any action. By reflecting on and seeking adequate...
26
Apr
effective decision-making process requires a decision maker to take time to determine available options for solving a problem (Schwarber
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2005). After identifying various alternatives
26
Apr
for instance
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would be to write a report indicating the impact of the problem and expressing the importance of giving priority to her department on t...
26
Apr
there were some communication issues that occurred during the introduction and implementation of the new equipment by Kay. The importance of communication especially during the time of change has been widely highlighted. As Heras (2008) explains
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the success of the process of introducing and implementing change within an organization is highly dependent on effective and continuou...
26
Apr
Kay had the responsibility of ensuring that communication in all directions was effective. However
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Kay concentrated more on communicating with fellow managers. Although she informed the workers about the need to introduce the new equi...
26
Apr
26
Apr
Kay had not established an effective procedure for implementation of her option. As Santovec (2013) explains
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effective decision making requires one to establish an effective procedure for the implementation of the option selected. This is achie...
26
Apr
a decision maker should take time to asses the problem or the situation at hand as well as the specific issues involved. As Nutt (2009) explains
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enough time should be taken to determine the depth of the problem. Before taking any action
26
Apr
the opinions of the lower-level staff count as much as the opinions of the top managers in decision-making. This approach is based on the notion that changes can be more effectively implemented where lower-level staff are allowed and encouraged to use their job-knowledge and experience in facilitating change (Madura
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2006). Kay adopted the top-down approach by failing to incorporate the opinions of workers in the process of introducing and installing...
26
Apr
the information disclosed in the case study shows some of the qualities of an effective manager that were demonstrated by Kay from the initiation to the final stages of implementation of her project. Some of the essential management qualities demonstrated by Kay were ability to identify areas of improvement or problem areas
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self confidence